Last updated: July 6, 2026
Scale-A-Ton Elements respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information is collected when you visit scaleatonelements.com, place a pre-order, contact Scale-A-Ton Elements, or otherwise interact with the website.
1. Who We Are
This website is operated by:
Scale-A-Ton Elements
Kocaeli, Turkey
Email: [email protected]
For any questions concerning privacy or personal data, please contact the email address above.
2. Information We Collect
Depending on how you use the website, the following information may be collected:
- Name and surname
- Billing address
- Shipping address
- Email address
- Telephone number, if provided
- Country and location information required for shipping and order fulfilment
- Products ordered and order history
- Order notes and messages you send in connection with an order
- IP address and basic technical information associated with website access, security, and order processing
- Payment status and payment-related reference information necessary to administer an order
Scale-A-Ton Elements does not directly collect or store your full payment card details on this website.
3. How We Use Your Information
Personal information is used only where necessary to operate the website and provide the requested products and services. This includes:
- receiving and managing pre-orders;
- communicating about your order;
- calculating final shipping costs;
- sending payment instructions or arranging a payment request;
- confirming payment status;
- producing, preparing, packing, and shipping orders;
- providing order updates and customer support;
- preventing fraud, abuse, and security incidents;
- maintaining business, accounting, tax, and transaction records where required by law;
- responding to legal obligations and legitimate requests from authorities.
Personal information is not sold or rented to third parties.
4. Pre-Orders and Order Processing
Scale-A-Ton Elements primarily operates using a pre-order model.
When you place a pre-order, the information submitted during checkout is used to create and administer your order. After the final shipping cost has been determined, you may receive payment instructions or a payment request. Once payment has been confirmed, the order may enter production, preparation, packing, and shipping stages.
Order information may be retained where necessary for fulfilment, customer service, accounting, tax, fraud prevention, dispute resolution, and other legal or administrative purposes.
5. Payments
Payments may be arranged through Payoneer or another payment method clearly communicated to you during the order process.
When a payment request is issued through Payoneer, information necessary to identify and administer the transaction may be processed by Payoneer under its own privacy terms and legal obligations.
Scale-A-Ton Elements does not receive or store your complete card or bank account credentials when payment information is entered directly into a payment provider’s systems.
6. Shipping and Delivery
To deliver an order, relevant personal information may be shared with postal operators, courier companies, customs authorities, customs intermediaries, and other logistics providers where necessary.
The information shared may include your name, delivery address, telephone number, email address, order description, declared value, and other information required for transportation, customs clearance, import procedures, or delivery.
Only information reasonably necessary for these purposes is shared.
7. Cookies and Similar Technologies
The website uses cookies and similar technologies for essential functions such as maintaining shopping cart contents, managing sessions, remembering consent choices, and supporting website security and functionality.
Optional third-party content or services may use additional cookies or similar technologies where applicable.
Detailed information about the cookies and consent choices available on this website can be found in the Cookie Policy (EU).
You can also review or change your consent preferences through the cookie consent controls available on the website.
8. Embedded Content and YouTube Videos
Some pages may contain embedded videos provided by YouTube.
Embedded third-party content may allow the third-party provider to process technical information or use cookies and similar technologies. Where consent is required, such content may be blocked until the visitor provides the relevant consent.
Your interaction with third-party services is also subject to the privacy terms of the relevant provider.
9. Website Platform and E-Commerce
The website is built using WordPress and uses WooCommerce for product, cart, checkout, and order-management functionality.
Information submitted during checkout and order processing is stored and processed as necessary to operate the store, fulfil orders, provide customer service, and maintain appropriate business records.
10. Data Sharing
Personal information may be shared only where reasonably necessary with categories of recipients such as:
- payment service providers;
- postal and courier services;
- customs and logistics providers;
- website hosting and technical service providers;
- professional advisers where necessary;
- public authorities where disclosure is legally required.
Scale-A-Ton Elements does not sell personal information.
11. International Data Transfers
Because Scale-A-Ton Elements serves customers internationally and may use service providers operating in different countries, personal information may be processed or transferred outside your country of residence.
Where required by applicable law, appropriate safeguards or lawful transfer mechanisms are used by the relevant service providers.
12. How Long We Keep Your Information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer service, accounting, tax, fraud prevention, dispute resolution, and legal compliance.
Different categories of information may be retained for different periods depending on operational and legal requirements.
When personal information is no longer reasonably required, it may be deleted or anonymised, subject to applicable legal obligations.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- request access to personal information held about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information where legally applicable;
- request restriction of certain processing;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request data portability where applicable;
- lodge a complaint with the relevant data protection authority.
To make a privacy request, contact:
Identity verification may be required before processing certain requests.
14. Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
15. Changes to This Privacy Policy
This Privacy Policy may be updated when the website, business processes, service providers, or applicable legal requirements change.
The latest version will always be published on this page, together with its most recent update date.
16. Contact
For privacy-related questions or requests:
Scale-A-Ton Elements
Kocaeli, Turkey
Email: [email protected]